Privacy Policy

Who We Are

DriveMore (formerly Easirent) provides car and truck rentals from locations in Florida, Texas, Nevada and Arizona. In this policy, “DriveMore”, “we”, “us” and “our” refer to DriveMore and its US operations. Our corporate office is at 100 NE 3rd Avenue, Suite 920, Fort Lauderdale, FL 33301.

Information We Collect

Information you give us

• Contact details, such as your name, address, email address and phone number
• Driver details, such as your date of birth, driver’s license information and, for some renters, passport or other government ID
• Booking details, such as pickup and return locations, dates, flight information, vehicle choice and extras
• Payment information, such as card details and billing address
• Insurance information, where you choose to use your own coverage or are asked to provide proof of insurance
• Messages you send us by email, phone, SMS or live chat, and your answers to surveys

Information we collect automatically

When you visit our website, we and our partners use cookies and similar technologies to collect details such as your IP address, browser and device type, the pages you view and how you arrived at our site. Our Cookie Policy explains this in more detail.

Vehicle information

Some vehicles in our fleet are fitted with telematics (GPS) systems that record vehicle location and related data. We use this information to protect and recover our vehicles, and to respond to insurance claims, toll and traffic violations, and lawful requests from authorities.

Information from other sources

If you book through a travel agent or booking partner, they pass your reservation details to us. We may also receive information from toll authorities, parking and traffic enforcement agencies, and insurance providers in connection with your rental.

How We Use Your Information

• To take and manage your reservation, check driver eligibility and complete your rental agreement
• To take payments, security deposits and any charges that arise during or after your rental
• To send booking confirmations, pickup instructions and other messages about your rental
• To handle tolls, parking tickets, traffic violations, damage and insurance claims
• To answer your questions and provide customer support
• To send offers and news about DriveMore where you have agreed to receive them
• To run, secure and improve our website and services, and to measure our advertising
• To prevent fraud and misuse, and to meet our legal, tax and regulatory obligations

How We Share Your Information

We share personal information only as described below:

• Service providers who work on our behalf, such as payment processors, website hosting, email and SMS services, live chat and customer survey tools
• Advertising, analytics and affiliate partners, who receive device and browsing information through cookies on our website
• Toll authorities, parking and traffic enforcement agencies, and their processing companies, when a charge or violation arises during your rental
• Insurance providers and claims handlers, in the event of an accident, damage or theft
• Law enforcement, courts and government agencies, when required by law or to protect our rights, customers and vehicles
• A buyer or successor, if all or part of our business is sold, merged or reorganized
• Anyone else, with your consent

We do not sell personal information for money. However, some state privacy laws treat sharing browsing information with advertising partners for targeted ads as a “sale” or “sharing” of personal information. You can opt out of this at any time using the “Do Not Sell or Share My Personal Information” option at the bottom of every page.

Marketing Emails

If you have agreed to receive offers from us, you can unsubscribe at any time using the unsubscribe option at the bottom of any marketing email, or by contacting us. We will still send you messages about your bookings and rentals, as these are needed to provide our service.

How Long We Keep Your Information

We keep personal information for as long as we need it for the purposes in this policy, including completing your rental, handling any later tolls, violations or claims, and meeting our legal, tax and accounting obligations. When it is no longer needed, we delete or anonymize it.

How We Protect Your Information

We use physical, technical and administrative safeguards to protect personal information. Our website uses HTTPS encryption, shown by the padlock in your browser’s address bar, and card payments are handled through secure payment systems. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

Your Privacy Rights

Depending on the state you live in, you may have the right to:

• Know what personal information we hold about you and request a copy
• Ask us to correct information that is inaccurate
• Ask us to delete your personal information, subject to legal exceptions
• Opt out of the sale or sharing of your personal information and of targeted advertising
• Limit how we use sensitive information, such as your driver’s license number

To make a request, email us at us.helpdesk@drivemore.com or call (888) 901-5121. We will need to verify your identity before acting on your request, and you may use an authorized agent to make a request for you. We will not treat you differently for exercising your privacy rights.

Other Websites

Our website may point to websites run by other companies. This policy does not cover those sites, and we are not responsible for how they handle your information. Please read the privacy policy of any site you visit.

Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from them. You must be at least 21 to rent a vehicle with DriveMore.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the date at the top of this page, and we will let you know of significant changes where required by law.